Frequently Asked Questions

Yes! Our online portal allows you to compare pricing and delivery times from multiple carriers, so you can choose the best option for your business needs and budget.

Yes, we negotiate exclusive discounts with major global carriers, allowing you to access lower rates than you would typically receive as an individual business. Plus, our platform gives you the added benefit of dedicated customer support to streamline your shipping experience.

We accept pre-payment, online payments, and credit terms, which are offered subject to credit checks and business volume.

Contact us via Phone, Email, Whatsapp and Wechat. Available 24hrs a day 365 Days of the year.

If there is an issue, we are likely already aware and actively working on a solution. To ensure smooth delivery, it's essential that we have all the necessary information and relevant contact details from the start. Occasionally, shipments going through customs may experience delays, and additional information about the product, commodity codes, or other details may be required. Once the courier is updated and the shipment is processed, it will continue on to the delivery point. Please feel free to contact us by phone or email, and we will be happy to address your questions, concerns, and provide an update on how we are handling the situation.